Webinar Replay: How Can Content Curation Support Crisis Communications?

Webinar featuring 3 panelists, Shel Holtz is principal of Holtz Communication + Technology, Roy Morejon is President of Command Partners, and Suzie McCarthy, a PHD student, dicussing how content curation can be helpful to manage a crisis.

But a crisis can emerge from many sources – a poor choice of publicized actions, lapses in customer service, or bad choices in wording in online public forums. By managing the information that is associated with your company and its actions, the amount of fuel available to the fire of any crisis situation can be minimized.

Read original article at Social Media Today…